Credit Card Authorization Release

Chorum PM does not hold the credit card authorization; it only stores the information. 

It can send a request to the credit card processor and card issuing bank for the authorization to be released if the request is supported. 

Follow the below steps to send the authorization release request to the credit card processor.

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1. Retrieve the guest’s folio.

2. Verify the active payment is the card the authorization need to be released for.

   

3. Click the magnifying glass icon at the bottom of the folio.

   

4. In the Credit Card Activity window select the authorization to be released.

   

5. Click the Release Authorization button.

   

6. Chorum PM will prompt a confirmation message at the bottom of the window.  Click OK to accept.